Privacy Policy

Introduction: Your privacy is very important to us. We are committed to protecting your personal information and ensuring its confidentiality. This privacy policy outlines how we collect, use, and protect your data.

Data Collection: We collect personal data solely for the purpose of providing counselling services. This includes contact information, mental health history, and any other relevant details necessary for your treatment.

Use of Data: Your data will be used to:

• Contact you regarding your counselling sessions.
• Understand your mental health background to provide appropriate care.
• Develop a tailored treatment plan.

Lawful Basis for Processing: We process your personal data based on your consent, which you provide by agreeing to this privacy policy.

Data Protection: We ensure that your personal information is kept safe and secure. Your data will not be shared with third parties, except as required by law.

Data Retention: We retain your data only for as long as necessary to provide our services. Once your sessions are completed, your information will be securely destroyed. Your data is stored on an encrypted and secured online server. If you decide not to proceed with counselling, your information will be deleted within two weeks of the assessment date, or sooner by request. 

Data Subject Rights: You have the right to:

• Access your personal data.
• Rectify any inaccuracies in your data.
• Erase your data.
• Restrict the processing of your data.
• Object to the processing of your data.
• Data portability.

Data Breach Notification: In the unlikely event of a data breach, we will notify you and the relevant authorities as required by law.

Third-Party Processors: If we use third-party processors, we ensure they are GDPR compliant and protect your data to the same standards we do.

Data Protection Officer (DPO): If applicable, our Data Protection Officer can be contacted at info@stateofmindcounselling.co.uk.

Your Rights: You have the right to access, correct, or delete your personal data at any time. You can withdraw your consent to the processing of your data by contacting us at info@stateofmindcounselling.co.uk.

Contact Information: If you have any questions or concerns about this privacy policy, please contact us at info@stateofmindcounselling.co.uk.